Coaching for Lawyers Law Practice Tips

Law Practice Tip #304
June 17, 2013

Being dumb is smart when interviewing new clients

To help your clients make the best decision(s), you need to get as much information as possible from them. The best way to do this is to assume you know nothing and keep asking good open-ended questions, being silent so the client can say more. Play dumb.

The phrase, "Tell me more about that," is a great open-ended non-question.

What will help you remember to be "dumb" when interviewing clients?

If you would like coaching on this area of your law practice, please consider contacting me to see how I can assist you.

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