Law Practice Tip of the Week
Every two weeks I post a new tip on a wide range of topics that assist attorneys in their practice. Visit here often for solid, useful advice on improving client relations, practice management, time management, overcoming procrastination, marketing, staff management, or whatever issues you may be dealing with. You can also sign up to have these tips delivered to your email box. It's a private, convenient way to quickly get ideas that will help you in your law or professional practice, and I don't share your address with anyone else.
Tip #220
Thank people for their referrals that don’t result in new clients.
Rather than thanking someone only when their referral actually becomes a new client, make a point of thanking anyone that refers someone to you.
When you learn that someone referred x to you and even if you don’t hear from x, formally thank your referral source. Since referral sources are the foundation of all businesses and you want them to continue referring to you, thank them at every opportunity: when you learn of the referral, when you talk to the referral, when you get the client, and when you don’t get the client. It’s a great way to stay in touch with your referral sources, and it’s so important for your relationship to always show your appreciation for the efforts they take on your behalf.
Who should you send a note of appreciate to?
If you would like coaching on this area of your law practice, please consider contacting me to see how I can assist you.
NEXT TIP POSTED: February 7, 2010
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